Shipping & Delivery
Once your order is confirmed, we will prepare your items for shipping. Items may take 3-5 business days for processing. While we work hard to ensure your order is prepared for shipping as quickly as possible, As the product needs to be customized, some items may require more than 15 days of processing time.
When express shipping was chosen, Fill in specific address information(including street/block, name, phone number).
Delivery times vary depending on your shipping destination:
Regular express delivery to the US, UK, France, Germany, Australia, and other European and American countries takes 10-15 business days.
For other countries and remote areas, it may take more than 15 business days.
It usually takes 3 to 8 business days.
Important Note: Affected by Covid-19, there will be some delay on the delivery
Order Processing Time:
Usually, it takes around 3 to 5 business days to process your order.
But for custom-made items, it may take more than 15 days.
Once your order is placed, we will update you on your order status by email.
Immediately after your order is placed, an Order Confirmation email with a summary of your order as well as your shipping and billing details will be sent to you.
Once your order is shipped, you will receive a Shipping Confirmation email, letting you know your items have left our warehouse. Details about the items contained in the shipment as well as a tracking number are included in the email. To track your package, simply click on the link provided. Please note that sometimes it takes the shipping company 24 hours to update the status of the shipment and your tracking link may not work immediately. If your order has multiple items, they may be split into different packages shipped on different days. You will receive a separate Shipping Confirmation for each shipment.
$8.99 for an order. Free Shipping Over $99.
$38 for an order. Free Shipping Over $250
TAXES, DUTIES, TARIFFS
lotstrends.com can not be held responsible for any additional charges such as taxes, duties, tariffs, or brokerage fees that may apply to international orders. Normally we would mark the parcel in low value to avoid the duty, but in different countries, the policy is different, hence to find out which if any of these may apply, please contact your local government.
Change of Address
In case of address change please talk to our online support at your earliest or send us an email at email@example.com. Please bear in mind that we are unable to promise address change deliveries within our promised times if the address change request came after the order is shipped out.
If you have any questions or advice, please contact us at:
Email address: firstname.lastname@example.org
Contact name: Lucy